Customer experience · Portsmouth & Southsea
Find where your customers get stuck. Then fix it.
I'm Tobi, a customer experience service designer. I help local businesses see their service the way customers do, then implement a few changes that make a real difference.
Book a free chatFree pilot · 3 places
A free customer experience review
About 3 to 4 hours of your time over a few weeks. No cost and no sales pitch. In return I ask for honest feedback and permission to use it as a case study.
- Step 1Map the journeyHow customers find, buy and return
- Step 2Team workshopFrustrations and ideas from your staff
- Step 3Customer feedbackA few quick conversations
- Step 4Clear actions3 to 5 prioritised improvements
Book a free chat
Tell me about your business
Fill this in and I'll be in touch within two working days to arrange a 15-minute chat.
Prefer email? Write to tobi@experiencedesignworks.uk